Your privacy matters
At Heritage Floors Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data when you visit our website or make a purchase from us. We value your trust and want you to feel confident in how we handle your information.
Information we collect
We collect several types of information from visitors to our website and customers who make purchases. This includes:
- Contact Details: Name, email address, phone number, and postal address.
- Billing and Shipping Information: Addresses used for billing and delivery purposes.
- Payment Data: Information necessary to process your payments, such as credit card details or other payment method information. This data is securely handled by our payment processors.
How we use your information
The information we collect is used to enhance your experience with Heritage Floors Ltd and to provide efficient service. Specifically, we use your data to:
- Process Orders Efficiently: Ensuring that your orders are processed accurately and delivered promptly.
- Offer Personalized Recommendations: Providing tailored product suggestions based on your browsing history and preferences.
- Improve Customer Support: Addressing your specific needs and preferences to enhance the overall shopping experience.
- Streamline Communication: Keeping you informed about order updates, promotions, and important information related to your purchases.
Accessing and managing your data
You have the right to view, update, or delete your personal information held by Heritage Floors Ltd. To do so, please use one of the following methods:
- Contact Customer Support: Reach out to our customer support team.
- Account Settings: Access your account settings on our website (if applicable) to manage your information.